Premier Shield Insurance
Financial Services · Insurance Agency

Premier Shield Insurance

482 Southbridge St, Suite 211, Auburn, Massachusetts, 01501

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

Premier Shield Insurance has a very split reputation. Many clients praise Brian for his exceptional service, competitive rates, and quick response times. Conversely, there is a growing number of complaints about unresponsiveness, difficulty reaching agents, and issues with policy renewals. It seems to be a great agency when you can reach them, but frustrating when you cannot.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
18
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 75/100
Pro Tip

They offer text support, which can sometimes be faster than calling.

Competitive pricing
Personalized service
Pros & Cons

✓ What Works Well

  • Competitive rates
  • Personalized support
  • Fast policy creation

✗ Areas to Improve

  • Unresponsive
  • Difficulty reaching agents
  • Policy renewal issues
Frequently Asked Questions
  • How do I get an RTA form?
  • Why can't I reach anyone?
  • Can you help with my renewal?
User Feedback

Brian is the best

Unresponsive lately

Great rates

Location Details
Street: 482 Southbridge St, Suite 211
Neighborhood: Auburn
City: Auburn
State: Massachusetts
Postcode: 01501
Country: United States
Location
482 Southbridge St Suite 211, Auburn, MA 01501
Quick Info
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