Premier
77 N Madison Ave, Greenwood, Indiana, 46142
Premier Restoration has a polarized reputation. Many customers praise individual representatives like Dalton and Dillon for their help with insurance claims and roof replacements. However, there are significant complaints regarding project delays, poor communication, and issues with quality control on larger restoration jobs. While some find them to be a lifesaver, others warn of unprofessional behavior and lack of follow-through.
We analyze 73 public reviews for Premier using our data models and filter out spam to highlight only authentic feedback.
If you hire them, get a firm, written timeline and hold them accountable to it from day one.
✓ What Works Well
- Strong support with insurance claims
- Some highly professional and helpful individual reps
- Fast response for simple roof repairs
✗ Areas to Improve
- Significant project delays on major restorations
- Inconsistent communication and follow-up
- Reports of poor quality control on complex jobs
- Are they reliable for major storm damage?
- How do they handle insurance disputes?
- Do they provide a clear timeline for restoration?
Dalton was a blessing for my insurance claim.
They ghosted us for months on our restoration.
Mixed bag—great for some, nightmare for others.
- Category Home Services
- City Greenwood
- State Indiana
- Postcode 46142
- Country United States
