2400 SW 69th Ave, Miami, Florida, 33155
Patients are deeply divided. While some praise specific staff members like Iris and Stephani for their warmth, many others report a chaotic, assembly-line environment. Long wait times, billing confusion, and difficulty reaching the office by phone are major pain points. The clinical care itself is often described as inconsistent, with frequent staff turnover.
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Walk-ins are often handled faster than scheduled appointments due to the chaotic booking system.
✓ What Works Well
✗ Areas to Improve
Staff turnover is high
Billing is a mess
Clinical care feels rushed