Premium Healthcare Kendale Lakes
13353 SW 42nd St, Miami, Florida, 33175
Patients generally love the care team at this location, frequently mentioning specific staff members like Lauren and Amarilis for their kindness. The clinic is seen as efficient and clean. However, there are recurring complaints about the medical records department and occasional billing transparency issues, which dampen the otherwise positive experience.
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If you need medical records, request them in person and follow up with a written note to ensure it's tracked.
✓ What Works Well
- Friendly and attentive front desk staff
- Clean and modern facility
- Efficient appointment flow
✗ Areas to Improve
- Difficulty obtaining medical records
- Billing transparency issues
- Occasional long hold times on the phone
- How do I request my medical records?
- Are they accepting new patients?
The staff treats you like family.
Great medical care, but the records department is a headache.
Very happy with the new management.
- Category Health & Medical
- City Miami
- State Florida
- Postcode 33175
- Country United States
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