Presbyterian Kaseman Hospital
8300 Constitution Ave NE, Albuquerque, New Mexico, 87110
Experiences at this hospital are polarized. The hospice unit receives glowing reviews for its compassion and care, while the ER is frequently criticized for long wait times and perceived staff indifference. Many patients feel the communication is lacking, though some individual doctors and nurses are praised for being attentive and kind. It is a facility where the quality of care seems to depend heavily on the specific department and staff member.
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If visiting the ER, bring your own snacks and water, as the waiting area amenities are limited.
✓ What Works Well
- Hospice team is incredibly compassionate
- Some individual doctors provide excellent care
- Radiology staff is often praised
✗ Areas to Improve
- Extremely long ER wait times
- Communication gaps between staff and patients
- Reports of rude or dismissive behavior in the ER
- Why is the ER wait so long?
- How do I get my medical records?
- Is the hospice unit separate from the ER?
The hospice nurses were a blessing to our family.
ER staff seemed overwhelmed and indifferent.
Great inpatient care, but the ER needs more support.
- Category Health & Medical
- City Albuquerque
- State New Mexico
- Postcode 87110
- Country United States
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