3264 N Glassford Hill Rd, A, Prescott Valley, Arizona, 86314
Patients generally praise the clinical staff for being gentle and efficient, often highlighting same-day crown services. However, there is a recurring frustration regarding billing transparency and administrative communication. Some users feel the front desk staff can be dismissive or unhelpful when issues arise. Overall, the clinical care is seen as top-notch, but the business side leaves many feeling like they are just a number.
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Always request a written, itemized treatment plan before agreeing to any work to avoid surprise charges.
✓ What Works Well
✗ Areas to Improve
Clinical staff is spot on and very professional.
Billing department needs to be more transparent.
Great bang for the buck if you avoid the administrative headaches.