Prescott Valley Dental Group
3264 N Glassford Hill Rd, A, Prescott Valley, Arizona, 86314
Patients generally praise the clinical staff for being gentle and efficient, often highlighting same-day crown services. However, there is a recurring frustration regarding billing transparency and administrative communication. Some users feel the front desk staff can be dismissive or unhelpful when issues arise. Overall, the clinical care is seen as top-notch, but the business side leaves many feeling like they are just a number.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written, itemized treatment plan before agreeing to any work to avoid surprise charges.
✓ What Works Well
- Efficient same-day crown procedures
- Gentle and skilled dental hygienists
- Welcoming clinical environment
✗ Areas to Improve
- Opaque billing and surprise fees
- Poor administrative communication
- Difficulty resolving insurance disputes
- Why was I charged for services not performed?
- Can I get my X-rays sent to another provider?
Clinical staff is spot on and very professional.
Billing department needs to be more transparent.
Great bang for the buck if you avoid the administrative headaches.
- Category Health & Medical
- City Prescott Valley
- State Arizona
- Postcode 86314
- Country United States
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