Prescott Women's Clinic
7600 Florentine Rd, Prescott Valley, Arizona, 86314
The clinical staff, especially the nurse practitioners, receive high praise for being knowledgeable and empathetic. Patients feel heard and well-cared for during exams. Conversely, the front office and scheduling team are a major pain point, with many reports of long hold times, rude behavior, and scheduling errors.
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Try to handle scheduling in person if possible to avoid the long phone hold times and potential errors.
✓ What Works Well
- Empathetic and knowledgeable providers
- Thorough explanations
- Comfortable exam environment
✗ Areas to Improve
- Rude and unhelpful front desk
- Frequent scheduling errors
- Long phone hold times
- Why is it so hard to get a prescription refill?
- Can I request a specific provider?
The doctors are great, but the front office staff ruins the experience.
Very thorough care, but prepare for a battle with the scheduling team.
Great for annual exams if you can get past the phone system.
- Category Health & Medical
- City Prescott Valley
- State Arizona
- Postcode 86314
- Country United States
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