Automobile · Car Dealership

Pride Motor Group

793 Lynnway, Lynn, Massachusetts, 01905

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Pride Motor Group receives mixed reviews. Many customers have had excellent experiences with the sales team, noting a transparent and no-pressure environment. However, there are significant complaints regarding the service department's communication, long wait times, and issues with used car quality. It seems to be a dealership where the sales experience is often better than the long-term service experience.

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We analyze 76 public reviews for Pride Motor Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 68/100
Pro Tip

If you are buying a used car, insist on an independent inspection before finalizing the deal.

Lease options available
Full-service maintenance center
Pros & Cons

✓ What Works Well

  • Professional and helpful sales staff
  • Transparent buying process
  • Good service for routine maintenance

✗ Areas to Improve

  • Poor communication in service department
  • Long wait times for service appointments
  • Issues with used vehicle quality
Frequently Asked Questions
  • How long until my service is done?
  • Do you have any lease deals?
  • Why is my service appointment so far out?
User Feedback

Great sales experience, but service is slow.

Staff is friendly and respectful.

Be careful with used car purchases.