12162 Tech Rd, Silver Spring, Maryland, 20904
This practice is polarizing. Long-time patients swear by Dr. Welsh's thoroughness and personal touch, often calling her a 'Primary Care Angel.' Conversely, many newer patients report significant issues with long wait times, unprofessional communication, and a feeling of being rushed. The office's reliance on virtual appointments and lack of responsiveness to messages are common complaints.
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If you have an urgent concern, be prepared to advocate for yourself, as the office portal is not always monitored in real-time.
✓ What Works Well
✗ Areas to Improve
Dr. Welsh is a gem, but the office management is failing.
I've been a patient for years, but the recent service is frustrating.
Great doctor, but the wait times are just not sustainable.