Primary & Alternative Medical Center: Jean Welsh, MD
12162 Tech Rd, Silver Spring, Maryland, 20904
This practice is polarizing. Long-time patients swear by Dr. Welsh's thoroughness and personal touch, often calling her a 'Primary Care Angel.' Conversely, many newer patients report significant issues with long wait times, unprofessional communication, and a feeling of being rushed. The office's reliance on virtual appointments and lack of responsiveness to messages are common complaints.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent concern, be prepared to advocate for yourself, as the office portal is not always monitored in real-time.
✓ What Works Well
- Dr. Welsh is thorough and listens well
- Personalized, long-term care relationships
- On-site lab services
✗ Areas to Improve
- Excessive wait times
- Poor communication and lack of follow-up
- Difficulty scheduling and reaching the office
- Why is the doctor always running so late?
- How can I get my lab results without a virtual appointment?
Dr. Welsh is a gem, but the office management is failing.
I've been a patient for years, but the recent service is frustrating.
Great doctor, but the wait times are just not sustainable.
- Category Health & Medical
- City Silver Spring
- State Maryland
- Postcode 20904
- Country United States
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