Primary and Specialty Care: Adventist Health Castle
55-510 Kamehameha Hwy, Suite 5, Laie, Hawaii, 96762
Patients generally appreciate the friendly, small-clinic atmosphere and the quality of care provided by the physicians. However, there are consistent complaints regarding long wait times and difficulties with the billing department. Communication, particularly regarding follow-ups, is an area needing improvement.
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Call ahead to confirm the clinic is actually open, as hours may vary from online listings.
✓ What Works Well
- Friendly and kind staff
- Small, homey clinic feel
- Knowledgeable physicians
✗ Areas to Improve
- Long wait times
- Billing department issues
- Difficulty reaching staff by phone
- Why is the wait time so long?
- How do I resolve billing discrepancies?
Dr. Pritchard is fantastic.
Wait times are a nightmare.
Great care, but slow service.
- Category Health & Medical
- City Laie
- State Hawaii
- Postcode 96762
- Country United States
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