Primary Care: Adventist Health Physicians Network
1560 E Chevy Chase Dr, UNIT 245, Glendale, California, 91206
Patients are divided; many appreciate the convenience and specific doctors like Dr. Alexanian and Dr. Gen, while others report severe communication breakdowns. The front desk and authorization processes are frequent sources of frustration, with many patients citing long hold times and unreturned calls. When the system works, it is highly valued, but the administrative hurdles are a significant barrier for many.
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If you need an authorization, follow up in person if possible, as phone communication is often ineffective.
✓ What Works Well
- Convenient virtual visits
- Knowledgeable and caring physicians
- Easy parking
✗ Areas to Improve
- Poor communication with staff
- Difficult authorization process
- Long wait times for appointments
- How can I get my prescriptions refilled?
- Why is it impossible to reach the office by phone?
Great doctors, terrible admin
System is confusing
Virtual visits are a lifesaver
- Category Health & Medical
- City Glendale
- State California
- Postcode 91206
- Country United States
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