334 Thomas More Pkwy, # 200, Crestview Hills, Kentucky, 41017
The clinical care at this practice is generally highly regarded, with many patients praising the doctors and nurses for their expertise and kindness. However, the administrative side—specifically billing and front-desk interactions—is a major source of frustration for many. It's a classic case of great clinical care hampered by poor office management.
We analyze 64 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, be prepared to advocate for yourself and keep detailed records of all your insurance EOBs.
✓ What Works Well
✗ Areas to Improve
Doctors are amazing
Front desk needs better training
Billing is a headache