Primary Care El Paso
6000 Northern Pass Dr, Ste A100, El Paso, Texas, 79911
Patients have mixed experiences at this clinic. Many praise the doctors for being attentive and knowledgeable, but there are frequent complaints about long wait times, poor administrative communication, and billing issues. The use of AI for phone scheduling has been a significant point of frustration for many patients.
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If you have a billing issue, try to resolve it in person rather than over the phone.
✓ What Works Well
- Attentive and knowledgeable doctors
- Clean and modern facility
- Efficient check-in process (sometimes)
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Billing and insurance errors
- Why is it so hard to get a live person on the phone?
- Are the billing practices transparent?
Great doctors, but the admin side is a nightmare
Felt disrespected by the front desk
Excellent care, but be prepared to wait
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79911
- Country United States
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