Primary Care Specialists
110 Vista Dr, Pocatello, Idaho, 83201
Primary Care Specialists receives mixed reviews. Many long-term patients praise Dr. Mansfield and his team for their thoroughness, compassion, and dedication to finding the root cause of health issues. However, there is a significant volume of negative feedback regarding administrative staff, billing errors, and poor communication. Patients often report feeling dismissed or frustrated by the front office, which contrasts sharply with the high regard for the clinical care.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Dr. Mansfield is thorough and compassionate
- Effective diagnosis and treatment plans
- Professional and knowledgeable clinical staff
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Frequent billing errors and lack of transparency
- Poor communication and difficulty getting return calls
- Why am I being billed for co-pays I already paid?
- How can I get a return call from the office?
- Is the office properly staffed for the volume of patients?
The doctor is great, but the office management is a nightmare.
I waited over an hour past my appointment time.
Great care, but the front desk needs to respect patient time.
- Category Health & Medical
- City Pocatello
- State Idaho
- Postcode 83201
- Country United States
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