Primary Care Sports Medicine
29229 Canwood St, Suite 112, Agoura Hills, California, 91301
Patients consistently praise the medical providers for their high-level expertise and genuine care. The clinical outcomes are often described as life-changing. Conversely, the administrative and billing departments are a significant source of frustration, with reports of rude staff and confusing payment policies. It is a high-quality medical practice struggling with front-end service consistency.
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Verify your insurance coverage and deductible status before your visit to avoid the upfront payment friction reported by many.
✓ What Works Well
- Exceptional medical knowledge and bedside manner
- Effective treatment plans for sports injuries
- Clean and well-organized clinical environment
✗ Areas to Improve
- Difficult and inflexible billing department
- Rude or dismissive front desk staff
- Long wait times for appointments
- Why am I being charged a deductible upfront?
- How can I get my doctor's notes processed faster?
- Is the billing department reachable for disputes?
The doctors are top-tier, but the billing office is a nightmare.
Great care, but be prepared for a headache with the front desk.
Worth the drive for the medical expertise alone.
- Category Health & Medical
- City Agoura Hills
- State California
- Postcode 91301
- Country United States
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