Primary Care - Turfway - St. Elizabeth Physicians
7300 Turfway Rd, Florence, Kentucky, 41042
This clinic has a very polarized reputation. Many patients love their specific doctors and find the care to be excellent. However, a large number of patients report extremely rude and unprofessional front desk staff, long wait times, and frustrating billing practices. The administrative side of the practice is a major source of dissatisfaction.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a good relationship with your doctor, try to communicate with them directly through the portal to avoid the front desk.
✓ What Works Well
- Excellent and caring doctors
- Thorough medical care
- Clean and modern facility
✗ Areas to Improve
- Rude and unprofessional front desk
- Long wait times
- Frustrating billing and scheduling
- Why is the front desk so rude?
- Are the doctors too busy?
Doctors are great, but the office staff is a nightmare.
Hard to get through on the phone.
Great care, but the admin side is broken.
- Category Health & Medical
- City Florence
- State Kentucky
- Postcode 41042
- Country United States
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