Health & Medical · Optometry

Primary Eye Care Associates

1821 Old Florence Pike, Burlington, Kentucky, 41005

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

This office is well-regarded for its modern technology and thorough eye exams. Many patients appreciate the professional and friendly staff, and the presence of an office dog is a popular touch. However, there are some concerns regarding billing transparency, perceived pressure to purchase certain products, and occasional issues with customer service responsiveness. It is a solid choice for many, but some patients have felt frustrated by administrative policies.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
18
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 60/100
Pro Tip

Always ask for a clear breakdown of costs before agreeing to additional tests or products.

Advanced Technology
Office Dog
Pros & Cons

✓ What Works Well

  • Latest eye care technology
  • Thorough and professional exams
  • Friendly and welcoming staff

✗ Areas to Improve

  • Concerns about billing transparency
  • Pressure to purchase specific products
  • Occasional customer service delays
Frequently Asked Questions
  • Do you accept my insurance?
  • How long will it take to get my glasses?
User Feedback

Very thorough eye exams

Love the office dog

Billing can be confusing

Location Details
Street: 1821 Old Florence Pike
Neighborhood: Burlington
City: Burlington
State: Kentucky
Postcode: 41005
Country: United States
Location
1821 Old Florence Pike, Burlington, KY 41005
Quick Info
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