1821 Old Florence Pike, Burlington, Kentucky, 41005
This office is well-regarded for its modern technology and thorough eye exams. Many patients appreciate the professional and friendly staff, and the presence of an office dog is a popular touch. However, there are some concerns regarding billing transparency, perceived pressure to purchase certain products, and occasional issues with customer service responsiveness. It is a solid choice for many, but some patients have felt frustrated by administrative policies.
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Always ask for a clear breakdown of costs before agreeing to additional tests or products.
✓ What Works Well
✗ Areas to Improve
Very thorough eye exams
Love the office dog
Billing can be confusing