3510 Lincoln Way, Ames, Iowa, 50014
This clinic is a vital resource for the community, offering inclusive and diverse care. Many patients appreciate the dedicated and compassionate medical staff. However, the clinic suffers from severe administrative issues, including long phone wait times, scheduling errors, and reports of rude front-desk staff.
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Try to schedule your follow-up appointments while you are still in the office to avoid the phone system.
✓ What Works Well
✗ Areas to Improve
The medical staff is excellent, but the front desk is a nightmare.
They changed my life with their care.
I've been on hold for hours.