Primary Health Group - Ironbridge
12254 Branders Creek Dr, Chester, Virginia, 23831
Patients generally appreciate the friendly staff and the thorough care provided by the PAs and doctors. Many have been with the practice for years and value the relationship. However, there are significant complaints about administrative issues, including difficulty getting appointments, poor communication, and feeling like a number.
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Use the online portal for routine communication, as phone lines can be difficult to navigate.
✓ What Works Well
- Friendly and attentive staff
- Thorough and knowledgeable providers
- Clean and well-maintained facility
✗ Areas to Improve
- Difficulty scheduling appointments
- Poor communication and follow-up
- High turnover of physicians
- Why is it so hard to get an appointment?
- Are they accepting new patients?
Lindsey Lubin is outstanding.
The office is clean and coordinated.
I feel like a number here.
- Category Health & Medical
- City Chester
- State Virginia
- Postcode 23831
- Country United States
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