Primary Health Solutions
1036 Verity Pkwy, Middletown, Ohio, 45044
Primary Health Solutions is a polarizing clinic. While some families swear by their dedicated pediatricians and dentists, others report significant issues with administrative errors, long hold times, and poor communication. It seems to be a high-volume facility where the quality of care can vary wildly depending on the specific provider you see.
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If you have trouble reaching them by phone, try visiting in person to schedule, as the call center is often overwhelmed.
✓ What Works Well
- Affordable sliding scale options
- Some excellent, caring providers
- Comprehensive services under one roof
✗ Areas to Improve
- Extremely long phone hold times
- Administrative and billing errors
- Inconsistent staff professionalism
- How do I schedule an appointment without waiting on hold?
- Do you accept Medicaid?
The doctors are great, but the front office is a circus.
Hard to get through, but worth it for the care.
Billing department is a nightmare.
- Category Health & Medical
- City Middletown
- State Ohio
- Postcode 45044
- Country United States
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