Primary Medical Physicians - Johnson
3800 Johnson St, E, Hollywood, Florida, 33021
Patients love the doctors here, especially Dr. Pena, for their thoroughness and compassion. However, the administrative side of the practice is a major pain point. Long wait times, difficulty getting referrals, and poor phone communication are frequent complaints. It's a place where the medical care is excellent, but the office management is a significant source of stress.
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If you need a referral, follow up with the office manager frequently to ensure it's processed correctly.
✓ What Works Well
- Excellent and thorough doctors
- Compassionate care
- Clean office
✗ Areas to Improve
- Extremely long wait times
- Difficult to get referrals
- Poor phone communication
- Why does it take so long to get a referral?
- Is the wait time always this bad?
The doctors are rock stars, but the office management is a nightmare.
I love my doctor, but I hate the wait.
Great care if you have the patience to deal with the front office.
- Category Health & Medical
- City Hollywood
- State Florida
- Postcode 33021
- Country United States
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