12520 Prosperity Dr, Suite 150, Silver Spring, Maryland, 20904
Primary Pediatrics is highly valued for its excellent clinical care and knowledgeable doctors. However, the practice is plagued by persistent complaints regarding rude and unprofessional front-desk staff. While parents love the medical team, the administrative experience often causes significant frustration and stress.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The Laurel office is often reported to run more efficiently than the Silver Spring location.
✓ What Works Well
✗ Areas to Improve
Love the doctors, hate the front desk.
Great care, terrible service.
Highly recommended for the medical team.