Prime Care 360 Primary Care & Urgent Care Clinic Allen
940 W Stacy Rd, Suite 110, Allen, Texas, 75013
Prime Care 360 is generally well-liked for its accessibility and Dr. Rehman's compassionate care. However, there are significant concerns regarding billing transparency and the difficulty of reaching the office by phone. Some patients feel the clinic is more focused on profit than patient care.
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The clinic is very responsive via text message, which is often better than calling.
✓ What Works Well
- Dr. Rehman is compassionate
- Walk-ins accepted
- Clean facility
✗ Areas to Improve
- Billing transparency issues
- Difficult to reach by phone
- Rude front desk staff
- Why was I charged for a follow-up call?
- Is the office staff always this rude?
Dr. Rehman is great, but the billing is a nightmare.
They care about patients, but the admin side needs work.
I feel heard and respected here.
- Category Health & Medical
- City Allen
- State Texas
- Postcode 75013
- Country United States
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