Prime Heating & Cooling
10C Appian Way, Smithfield, Rhode Island, 02917
This company has a very polarized reputation. Many customers praise the professional, knowledgeable, and friendly technicians who provide excellent service. However, there are significant complaints about high pricing, aggressive sales tactics, and poor communication or follow-up on issues. It's a company that some rely on for quality work, while others feel taken advantage of.
We analyze 77 public reviews for Prime Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repairs or system replacements.
✓ What Works Well
- Professional and knowledgeable technicians
- Responsive to emergency calls
- High-quality work
✗ Areas to Improve
- High pricing and upselling
- Poor communication and follow-up
- Aggressive sales tactics
- Do they offer maintenance plans?
- Are they available for emergency calls?
- Do they handle plumbing?
They are our go-to for all home needs.
The technician was very thorough.
Pricing felt a bit high for the service.
- Category Home Services
- Neighborhood Smithfield
- City Smithfield
- State Rhode Island
- Postcode 02917
- Country United States
