Prime Internal Medicine Associates
6190 Lyndon B Johnson Fwy, Suite 200, Dallas, Texas, 75240
Prime Internal Medicine Associates receives highly polarized reviews. Many patients praise the compassionate and thorough care from specific providers like Dr. Mathew and Dr. Katikaneni. However, a significant number of negative reviews highlight severe issues with administrative incompetence, long wait times, and difficulty reaching the office. The consensus is that while the medical care can be good, the administrative experience is often frustrating.
We analyze 70 public reviews for Prime Internal Medicine Associates using our data models and filter out spam to highlight only authentic feedback.
Try to communicate directly with your provider via the portal if possible, as the phone system is unreliable.
✓ What Works Well
- Compassionate and thorough providers
- Convenient location
- Good patient portal
✗ Areas to Improve
- Severe administrative incompetence
- Long wait times
- Difficulty reaching the office
- How do I reach the office?
- Why is it hard to get a prescription refill?
- Is the office accepting new patients?
The doctors are great, but the office is a mess.
I can never get anyone on the phone.
The wait times are unacceptable.
- Category Health & Medical
- Neighborhood Dallas
- City Dallas
- State Texas
- Postcode 75240
- Country United States
