Prime Medic Urgent Care
Health & Medical · Urgent Care

Prime Medic Urgent Care

211 S College Ave, Cleveland, Texas, 77327

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Patients have mixed experiences at this clinic. Many appreciate the attentive care from providers like Mary and Andy, noting they feel heard and valued. Conversely, there are frequent complaints about poor phone communication, long wait times, and billing inconsistencies. The quality of care seems to depend heavily on which provider you see.

Review Summary
20
Most Relevant
17
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 78/100
Admin Efficiency 40/100
Pro Tip

If you have a specific provider you prefer, request them when booking your appointment.

Same-day appointments
Telehealth available
Pros & Cons

✓ What Works Well

  • Attentive providers
  • Same-day appointments
  • Friendly clinical staff

✗ Areas to Improve

  • Poor phone communication
  • Long wait times
  • Billing inconsistencies
Frequently Asked Questions
  • Why can't I reach the office?
  • Is the wait time always this long?
User Feedback

Mary is the best.

Great care, but the office is hard to reach.

Wait times are hit or miss.

Location Details
Street: 211 S College Ave
City: Cleveland
State: Texas
Postcode: 77327
Country: United States
Location
211 S College Ave, Cleveland, TX 77327
Quick Info
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