205 S NW Hwy, Park Ridge, Illinois, 60068
Prime Medical Group in Park Ridge is facing significant backlash following its transition from Ascension. While many patients still love their long-term doctors, the administrative experience has plummeted. Patients report impossible phone lines, broken apps, and rude front-desk staff. The clinical care remains highly regarded, but the administrative chaos is driving many long-time patients away.
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✓ What Works Well
✗ Areas to Improve
I love my doctor, but the office is a mess.
The new management is terrible.
Great care, but the admin is impossible.