1162 W Pioneer Pkwy, Arlington, Texas, 76013
Prime Primary Care is generally praised for its attentive and professional medical staff. Patients appreciate the thoroughness of the doctors and the clean, welcoming environment. However, there are recurring complaints about the difficulty of reaching the office by phone, long wait times for prescriptions, and occasional issues with administrative follow-through. Despite these admin hurdles, the clinical care is highly valued.
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If you need a prescription refill, call well in advance to account for potential processing delays.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a headache.
I felt very comfortable and heard.
The office is clean and professional.