Health & Medical · Pediatric Dentistry

Prime Smile West

2802 Lafayette Rd, #33, Indianapolis, Indiana, 46222

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

This office is a popular spot for pediatric care, with many parents praising the staff's ability to make children feel comfortable. While many families have had great experiences for years, there are recurring complaints regarding billing transparency and rigid scheduling policies. It seems to be a hit-or-miss experience depending on the specific staff member and the complexity of the insurance situation.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
13
Lowest

We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 65/100
Pro Tip

Verify your treatment plan with your insurance provider before signing anything.

Bilingual staff available
Pediatric focus
Pros & Cons

✓ What Works Well

  • Great with children
  • Friendly and welcoming staff
  • Efficient appointment reminders

✗ Areas to Improve

  • Billing and insurance issues
  • Rigid grace period policies
  • Lack of in-office entertainment
Frequently Asked Questions
  • Do you accept Medicaid?
  • Why was I billed this amount?
  • Can I accompany my child back?
User Feedback

My kids love the dentist now

Billing is confusing

Staff is very patient

Location Details
Street: 2802 Lafayette Rd, #33
Neighborhood: Indianapolis
City: Indianapolis
State: Indiana
Postcode: 46222
Country: United States
Location
2802 Lafayette Rd #33, Indianapolis, IN 46222
Quick Info
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