Prime Storage
235 William Floyd Pkwy, Shirley, New York, 11967
The facility is often praised for its cleanliness and modern appearance, but customers frequently express frustration over aggressive rent hikes and hidden fees. While some staff members are described as helpful and professional, others are criticized for being rude or unaccommodating. Security and access issues are recurring themes, with some users feeling their belongings are not as safe as promised.
We analyze 73 public reviews for Prime Storage using our data models and filter out spam to highlight only authentic feedback.
Ask specifically about the frequency of rent increases before signing a long-term lease, as this is a common complaint.
✓ What Works Well
- Clean and well-maintained facility
- Convenient location
- Helpful staff for some customers
✗ Areas to Improve
- Frequent and steep rent increases
- Hidden fees and insurance costs
- Inconsistent staff professionalism
- Why did my rent increase so soon after moving in?
- Is the facility truly climate-controlled?
- What are the hidden costs of the mandatory insurance?
The facility looks great, but the pricing is a major bang for the buck issue.
Staff interactions are highly variable.
Read the fine print on rent increases before signing.
- Category Other
- City Shirley
- State New York
- Postcode 11967
- Country United States
