PrimeCare Family Practice
1001 N Waldrop Dr, Suite 801, Arlington, Texas, 76012
Dr. Maryline Ongangi is highly praised for her compassionate, thorough, and patient-centered care. Patients feel heard and supported, and many have seen positive results in their health journeys. While the clinical care is excellent, there are recurring complaints about the front office staff's attitude and communication, which can detract from the overall experience.
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If you have issues with the front office, try to communicate directly with the clinical staff or the doctor via the patient portal.
✓ What Works Well
- Compassionate and attentive doctor
- Thorough and informative
- Positive health outcomes
✗ Areas to Improve
- Rude or dismissive front office staff
- Billing and scheduling issues
- Is Dr. Ongangi accepting new patients?
- How do I handle a billing error?
Dr. Maryline is the doctor I always hoped I'd find.
The doctor is great, but the staff needs better customer service training.
I feel supported and confident in my care plan.
- Category Health & Medical
- City Arlington
- State Texas
- Postcode 76012
- Country United States
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