Primway Medical, PLLC
11345 Alamo Ranch Pkwy, Suite 202, San Antonio, Texas, 78253
Primway Medical and Dr. Igun have a polarized reputation. Many patients praise Dr. Igun for his kindness, thoroughness, and ability to listen, often describing him as a 'gem.' However, there is a significant and growing number of complaints regarding the front office staff, citing disorganization, poor communication, and difficulty with referrals. Some patients feel the practice has become overwhelmed, leading to rushed appointments and a lack of follow-up, which has caused long-term patients to seek care elsewhere.
We analyze 71 public reviews for Primway Medical, PLLC using our data models and filter out spam to highlight only authentic feedback.
If you need a referral, follow up with the office multiple times and ask for a confirmation number or fax receipt.
✓ What Works Well
- Dr. Igun is kind and attentive
- Good diagnostic skills
- Welcoming atmosphere for some
✗ Areas to Improve
- Front office staff is disorganized
- Difficulty with referrals and communication
- Rushed appointments in recent months
- Is the office currently accepting new patients?
- How do I get a referral processed?
- Why is it hard to reach the front desk?
Dr. Igun is great, but the staff is a nightmare.
I feel like a number, not a patient.
Great doctor, but the administrative issues are too much.
- Category Health & Medical
- Neighborhood Alamo Ranch
- City San Antonio
- State Texas
- Postcode 78253
- Country United States
