Princeton Eye and Ear
901 West Main Street, Building A, Suite 166, Freehold, New Jersey, 07728
Patients generally value the medical expertise of the doctors here, especially for complex sinus and ear issues. However, the practice suffers from significant administrative complaints, including billing errors, rude front desk staff, and difficulty reaching the office by phone. The clinical care is often described as excellent, but the overall experience is inconsistent.
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✓ What Works Well
- Knowledgeable doctors
- Effective surgical outcomes
- Thorough examinations
✗ Areas to Improve
- Billing and insurance issues
- Rude front desk staff
- Poor phone responsiveness
- Why is it so hard to get a refund?
- Are they in-network with my insurance?
The doctors are great, but the front desk is a nightmare.
I had a successful surgery, but the billing department is shady.
Dr. Smith is excellent, but the office management needs work.
- Category Health & Medical
- City Freehold
- State New Jersey
- Postcode 07728
- Country United States
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