Princeton Gastroenterology Associates, PA
731 Alexander Rd, #100, Princeton, New Jersey, 08540
Patients are generally very satisfied with the medical care provided by the doctors, who are described as knowledgeable and compassionate. However, there are significant and recurring complaints about the administrative side, including difficulty reaching the office, rude front desk staff, and frustrating billing issues. Many feel the practice has become mismanaged.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to get a direct contact for the billing department rather than going through the main office line.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Effective medical care
- Professional medical staff
✗ Areas to Improve
- Difficult to reach the office
- Rude and unhelpful front desk
- Frustrating billing issues
- Why is it so hard to get an appointment?
- Are the doctors thorough?
- Is the office staff helpful?
Great doctors, but the admin side is a total mess.
Dr. Osias is a gem, but the office staff needs training.
Professional care, just wish the admin side was smoother.
- Category Health & Medical
- City Princeton
- State New Jersey
- Postcode 08540
- Country United States
readers daily.