200 Charles Ewing Blvd, Suite 170, Ewing Township, New Jersey, 08628
Patients frequently praise the surgical outcomes and the expertise of the doctors. However, the administrative side, particularly billing and reception, is a major pain point. Many feel the front desk staff is dismissive, which contrasts sharply with the high-quality medical care provided. It is a place where the surgeons are stars, but the office management needs a serious overhaul.
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✓ What Works Well
✗ Areas to Improve
Surgeons are top-tier
Front desk needs a reality check
Billing is a nightmare