Financial Services · Retirement & Investment

Principal Financial Group

711 High St, Des Moines, Iowa, 50392

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

The feedback is overwhelmingly negative, with many users feeling trapped or ignored. Customers frequently complain about long wait times, difficulty moving funds, and poor customer service. While a few report positive experiences, the general sentiment is one of deep frustration with administrative processes.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 30/100
Staff Helpfulness 35/100
Pro Tip

Document every single interaction and keep copies of all sent forms.

401k management
Disability insurance
Pros & Cons

✓ What Works Well

  • Large institution
  • Central location

✗ Areas to Improve

  • Slow withdrawals
  • Poor communication
  • Difficult website
Frequently Asked Questions
  • How do I withdraw my 401k?
  • Why is my balance not moving?
User Feedback

Holding my money hostage

Customer service is a nightmare

Hard to get answers

Location Details
Street: 711 High St
Neighborhood: Downtown
City: Des Moines
State: Iowa
Postcode: 50392
Country: United States
Location
711 High St, Des Moines, IA 50392
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.