2080 Western Avenue, Hamilton Square/20 Mall, Guilderland, New York, 12084
Patients appreciate the cleanliness and the presence of a medical doctor. However, there are significant complaints regarding billing practices and the attitude of the front desk staff. Experiences vary widely based on the specific staff member encountered.
Verify your insurance coverage and copay details before arriving to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Dr. Robinson was fantastic.
Billing was a nightmare.
Very clean and efficient.