Pristine Dental
7342 E Thomas Rd, Ste 100, Scottsdale, Arizona, 85251
Patients generally praise the clinical skill and gentle touch of the dental team, often highlighting specific hygienists and dentists for making them feel at ease. However, the front desk communication and billing transparency are frequent pain points. Several users reported frustration with insurance handling and unexpected fees. While the dental work itself is often described as top-tier, the administrative side leaves many feeling like just another number.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your specific insurance network status directly with your provider before the appointment, as office staff may not always have the latest updates.
✓ What Works Well
- Highly skilled and gentle dentists
- Modern, clean office environment
- Effective clinical outcomes
✗ Areas to Improve
- Frustrating front desk communication
- Opaque billing and insurance issues
- Aggressive upselling of procedures
- Why was I charged for a procedure I didn't authorize?
- Are you in-network with my insurance?
Clinical staff is spot on
Billing department needs a reality check
Great dental work, poor admin
- Category Health & Medical
- City Scottsdale
- State Arizona
- Postcode 85251
- Country United States
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