Pritchard Automotive
304 S Cayuga St, Ithaca, New York, 14850
Pritchard Automotive is a historic Ithaca staple that draws mixed reactions. Many customers love the old-school, family-run vibe and find the staff incredibly helpful and fair. Conversely, a vocal group of reviewers feels the service quality has slipped, citing issues with misdiagnoses and high-pressure sales tactics. It seems to be a place where your experience depends heavily on which service writer you get.
We analyze 73 public reviews for Pritchard Automotive using our data models and filter out spam to highlight only authentic feedback.
Request a detailed itemized estimate before approving any body work, as some customers have found their labor hours to be inflated.
✓ What Works Well
- Friendly, family-owned atmosphere
- Good communication for many
- Convenient downtown location
✗ Areas to Improve
- Inconsistent repair quality
- High estimates for minor body work
- Some reports of rude staff
- Is their body shop reliable?
- Do they overcharge for minor repairs?
- Are they honest about inspection failures?
Great for sales, hit or miss for repairs
Old-school charm is a plus
Get a second opinion on major repairs
- Category Automobile
- Neighborhood Downtown
- City Ithaca
- State New York
- Postcode 14850
- Country United States
