Pro Active Physical Therapy and Sports Medicine - Strasburg
56171 E Colfax Ave, Suite 6, Strasburg, Colorado, 80136
The clinical staff receives high marks for their expertise and personalized recovery plans. Patients feel heard and see real progress. However, the front desk operations are a major pain point, with many complaints about poor communication and rigid cancellation policies. If you can get past the admin, the therapy itself is top-tier.
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Always confirm your appointment time via email to avoid disputes over cancellation fees.
✓ What Works Well
- Highly skilled and personable therapists
- Effective, tailored recovery plans
- Clean and professional environment
✗ Areas to Improve
- Difficult to reach by phone
- Strict and unforgiving cancellation fees
- Inconsistent administrative follow-up
- How do I get a return call?
- Are the cancellation fees negotiable?
- Do they accept my insurance?
Therapists are spot on
Front desk needs better training
Great results for back and knee recovery
- Category Health & Medical
- City Strasburg
- State Colorado
- Postcode 80136
- Country United States
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