Pro Image Salon
7601 N MacArthur Blvd, Suite 150, Irving, Texas, 75063
Pro Image Salon in Irving has a very long-standing reputation, with many clients visiting for over 20 years. Susan and Sam are often praised for their dedication and artistic ability. However, there are significant complaints about rude behavior, inconsistent pricing, and poor customer service. It's a salon with deep roots, but the experience can be very hit or miss depending on the day and the interaction.
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If you are a new client, be very clear about your expectations and ask for a price quote before the service begins.
✓ What Works Well
- Highly experienced and artistic owners
- Long-standing reputation
- Great results for many clients
✗ Areas to Improve
- Reports of rude and unprofessional behavior
- Inconsistent pricing
- Some staff can be dismissive
- Are they good with thick hair?
- What is their pricing policy?
- Is it a professional salon?
Susan and Sam are amazing, I've been coming for 20 years.
The service was rude and unprofessional.
It's hit or miss depending on the day.
