405 W State St, Rockford, Illinois, 61101
The firm receives high praise for its family law services, with many clients commending Zachary Townsend for his professionalism, compassion, and effectiveness in custody and divorce cases. Success stories of favorable outcomes are frequent. However, there are significant complaints regarding administrative staff, with reports of rudeness and poor communication. The firm is seen as a strong choice for legal advocacy, but clients should be prepared for potential administrative friction.
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If you encounter issues with administrative staff, try to communicate directly with your attorney via email.
✓ What Works Well
✗ Areas to Improve
Zachary Townsend is a champion for justice.
Secretary was extremely rude.
Very professional and thorough.