Professional VisionCare Westerville
Health & Medical · Optometry

Professional VisionCare Westerville

185 S State St, Westerville, Ohio, 43081

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

Patients love the doctors here, often describing them as thorough, passionate, and kind. The office has a great vibe, and the staff is generally helpful. The main complaint is the difficulty in reaching the office by phone, which can be a real headache for those trying to schedule or ask questions.

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We analyze 76 public reviews for Professional VisionCare Westerville using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 55/100
Pro Tip

If you need to schedule, try using their online portal or visiting in person if you're local.

Expert optometrists
Modern facility
Pros & Cons

✓ What Works Well

  • Thorough and passionate doctors
  • Friendly and helpful staff
  • Modern and clean office

✗ Areas to Improve

  • Hard to reach by phone
  • Occasional billing confusion
  • Wait times for some
Frequently Asked Questions
  • Why can't I get through on the phone?
  • Do you accept my vision insurance?
  • Can I get my prescription copy?
User Feedback

Dr. Johnson is the best, but the phone system needs work.

Great experience, just wish they were easier to call.

Love the new office look and the staff is super helpful.