ProFire Restoration
791 Joe Frank Harris Pkwy SE, Suite A, Cartersville, Georgia, 30120
ProFire Restoration has a polarized reputation. Many customers praise their quick response and professional teams, especially for major disasters like fires or floods. However, there are significant complaints regarding project delays, poor communication, and quality issues. Some customers feel the company is difficult to work with once the initial mitigation phase is over. It is a company that seems to have high highs and low lows.
We analyze 76 public reviews for ProFire Restoration using our data models and filter out spam to highlight only authentic feedback.
If you use them, ensure you have a dedicated project manager and get all timelines in writing.
✓ What Works Well
- Fast emergency response
- Professional and friendly field staff
- Good at handling major disasters
✗ Areas to Improve
- Significant project delays
- Poor communication after initial phase
- Inconsistent quality of work
- Do they handle fire and water damage?
- Are they reliable for long-term projects?
- How do they handle insurance claims?
They turned a disaster into a manageable situation.
Communication was a major issue throughout the project.
Great field team, but management needs improvement.
- Category Home Services
- City Cartersville
- State Georgia
- Postcode 30120
- Country United States
