Progressive Dental Arts
685 E Chestnut Hill Rd, Newark, Delaware, 19713
The practice has a polarized reputation. Many patients praise the clinical staff for their expertise and kindness. However, there are significant and recurring complaints regarding administrative issues, including poor communication, billing transparency, and difficulty scheduling appointments. The front office operations are a major source of frustration for many.
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✓ What Works Well
- Friendly clinical staff
- Quality dental work
- Compassionate care
✗ Areas to Improve
- Poor phone communication
- Scheduling errors
- Billing transparency
- Why is it so hard to reach the office?
- Are there hidden fees?
Great dentists, terrible front office
Scheduling is a nightmare
Billing is confusing
- Category Health & Medical
- City Newark
- State Delaware
- Postcode 19713
- Country United States
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