Financial Services · Insurance Claims Office

Progressive Insurance - Claims Office

4415 American Way, Ste 150, Baton Rouge, Louisiana, 70816

Google Maps Updated: 14 May 2026
Authenticity Score: 45/100
About

This claims office faces significant criticism regarding communication and claim handling. Many customers report long delays, difficulty reaching adjusters, and frustration with the overall process. While there are a few positive experiences, the overwhelming sentiment is one of dissatisfaction, with some clients even mentioning legal action or class-action lawsuits. It is a location that appears to struggle with providing timely and empathetic service during difficult times.

Our Review Process
20
Most Relevant
14
Newest
0
Highest
20
Lowest

We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 30/100
Staff Helpfulness 40/100
Pro Tip

Document every interaction and keep a log of all calls; you may need it if you encounter delays.

High complaint volume
Slow claim resolution
Pros & Cons

✓ What Works Well

  • Occasional positive claim experience

✗ Areas to Improve

  • Poor communication
  • Long delays
  • Difficult to reach adjusters
Frequently Asked Questions
  • Why is my claim taking so long?
  • How do I reach my adjuster?
User Feedback

Impossible to reach anyone.

Horrible service.

Avoid if possible.

Location Details
Street: 4415 American Way, Ste 150
Neighborhood: Baton Rouge
City: Baton Rouge
State: Louisiana
Postcode: 70816
Country: United States
Location
4415 American Way Ste 150, Baton Rouge, LA 70816
Quick Info
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