Financial Services · Insurance Claims Office

Progressive Insurance - Claims Office

75 N Fair Oaks Ave, Ste 400, Pasadena, California, 91103

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This office has a very mixed reputation. Some clients find the process easy and the staff helpful, while others report significant frustration with communication, claims handling, and billing. It seems to be a place where your experience can vary wildly depending on your specific situation and the agent you work with.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 40/100
Staff Helpfulness 50/100
Pro Tip

Always keep a detailed record of all your communications and claim documents, as follow-up can be inconsistent.

Inconsistent support
Claims-focused office
Pros & Cons

✓ What Works Well

  • Easy process for some
  • Friendly staff in person
  • Clean facility

✗ Areas to Improve

  • Poor communication
  • Claims handling issues
  • Billing errors
Frequently Asked Questions
  • How do I check my claim status?
  • Why was I charged twice?
  • Is this office still open?
User Feedback

Claims process is a headache

Staff is sometimes unresponsive

Mixed experiences

Location Details
Street: 75 N Fair Oaks Ave, Ste 400
Neighborhood: Pasadena
City: Pasadena
State: California
Postcode: 91103
Country: United States
Location
75 N Fair Oaks Ave Ste 400, Pasadena, CA 91103
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.