Progressive Insurance - Claims Office
14000 Quail Springs Pkwy, Ste 600, Oklahoma City, Oklahoma, 73134
This claims office faces significant criticism regarding communication, claim handling, and customer service. Many reviewers report feeling ignored, frustrated by rate increases, and dissatisfied with the settlement process. While there are a few positive experiences, the overall sentiment is quite negative, with many customers expressing a desire to switch providers due to poor service.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Document every interaction and keep a log of all calls and emails if you are dealing with a complex claim.
✓ What Works Well
- Occasional quick claim resolution
✗ Areas to Improve
- Poor communication
- Frustrating claim process
- Unexplained rate increases
- Why was my claim denied?
- How can I speak to a supervisor?
Very difficult to get a return call
Feel like they don't care about customers
Rates keep going up for no reason
- Category Financial Services
- City Oklahoma City
- State Oklahoma
- Postcode 73134
- Country United States
readers daily.