Progressive Insurance - Claims Office
110 Fieldcrest Ave, Suite 800, Edison, New Jersey, 08837
The feedback for this claims office is overwhelmingly negative, with many customers citing extreme frustration over communication delays, unresponsive adjusters, and poor claim resolution. While a small minority had a smooth experience, the general consensus points to a lack of empathy and efficiency. It is a high-stress environment for customers dealing with accidents.
We analyze 53 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Document every interaction and keep a log of names and dates if you have an active claim here.
✓ What Works Well
- Clean and modern facility
- Occasional positive interaction with specific staff
✗ Areas to Improve
- Unresponsive adjusters
- Long delays in claim processing
- Poor communication and rude service
- Why is my claim taking so long?
- How can I speak to a supervisor?
Worst experience ever.
They ignore calls and emails.
The process is a nightmare.
- Category Financial Services
- City Edison
- State New Jersey
- Postcode 08837
- Country United States
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