Progressive Insurance - Claims Office
40 Commerce Ct, Ste 150, Newington, Connecticut, 06111
This claims office is widely criticized for poor communication, slow processing, and unprofessional staff. Many customers feel that the company is difficult to deal with and that their claims process is a nightmare. While there are a few positive reviews from people who had a smooth experience, the overwhelming majority of feedback is negative, with many people warning others to avoid this company.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a claim, document everything and consider hiring an attorney if the process stalls.
✓ What Works Well
- Some staff are professional and helpful
- Good for simple claims
- Competitive rates for some
✗ Areas to Improve
- Poor communication and long wait times
- Frequent claim denials and difficult process
- Rude and unprofessional customer service
- Why was my claim denied?
- How do I get a human on the phone?
- Why did my premium increase?
A nightmare to work with.
They make it difficult to get what you're owed.
Customer service is a joke.
- Category Financial Services
- City Newington
- State Connecticut
- Postcode 06111
- Country United States
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